Privacy Policy

01Who we are

vision is a website design and development studio based in Beirut, Lebanon. This policy explains what personal information we collect through visionscale.me and in the course of our work, how we use it, and the choices you have.

02Information we collect

We collect information you choose to give us, such as your name, email address, phone number, company name, billing details and the details of your project, for example when you message us, request a quote or become a client.

We may also collect technical information automatically when you visit the website, such as your browser and device type, IP address, the pages you view and how you arrived at the site.

03How we use it

We use this information to reply to your enquiries, prepare proposals and quotes, deliver and support our services, process payments, keep in touch about your project, improve the website, and meet our legal, security and record-keeping obligations.

04Cookies

Cookies are small files stored by your browser. vision uses strictly necessary storage to make the site work and to remember your cookie choice. With your consent, we may also use analytics cookies to understand how the site is used, and marketing cookies to measure our advertising on platforms such as Instagram and Facebook.

When you first visit, you can accept all cookies, decline optional ones or choose by category. You can change your choice at any time with “Cookie settings” at the bottom of every page, and you can also block or delete cookies in your browser settings, although some parts of the site may then not work as intended.

05Sharing your information

We do not sell your personal information. We share it only with trusted providers that help us run the business, such as hosting, analytics, payment and communication services, and only as far as they need it to provide their service. We may also disclose information where the law requires it, or where it is needed to protect our rights, our clients or the people who use our site.

06How long we keep it

We keep personal information only for as long as we reasonably need it for the purposes described here, including our legal, accounting and reporting obligations, and then delete or anonymise it.

07Keeping it secure

We use reasonable administrative, technical and organisational measures to protect your information. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

08Your rights

Depending on the law that applies to you, you may ask to access the personal information we hold about you, have it corrected, or have it deleted, and you can ask us any question about how it is handled.

09Asking us to delete your data

To have your personal information deleted, contact us using the details below. We may need to confirm your identity before acting on the request.

10Links to other websites

Our website links to other sites, including the live websites of our clients and social platforms. We are not responsible for the content or the privacy practices of those sites, so please read their policies.

11Changes to this policy

We may update this policy from time to time. Changes take effect when they are published on this page, unless we say otherwise.

12Contact

For any privacy question or request:

You can reach vision by WhatsApp or phone on +961 78 804 504, or by direct message on Instagram at @visionscale.me.